Terms of service

Terms of Service

By using our website and purchasing our products, you agree to the following terms and conditions. We may update these terms at any time without prior notice.

Product Information

All items are made to order. Due to the nature of our production process, slight variations in fit, finish, or appearance may occur between products.

Pricing & Payments

All prices are listed in GBP (£).

We may amend prices at any time prior to purchase.

Full payment is required at checkout to process your order.

Shipping

Orders are typically dispatched within 7–10 working days.

Delivery times may vary depending on location and courier service.

Free UK shipping on orders over £50 (subject to change).

If a parcel is delayed, lost, or arrives damaged, contact us promptly. We’ll liaise with the courier and, once loss/damage is confirmed, arrange a replacement or refund. (This does not affect your statutory rights.)

Returns & Refunds

Please refer to our Return & Refund Policy (faulty items only) for full details regarding returns and refunds.

Intellectual Property

All designs, logos, and content on this website are the intellectual property of SOFIA SHAFIQ and may not be copied, reproduced, or used without prior written permission.

Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where such liability cannot be excluded by law.

Governing Law

These terms are governed by English law and subject to the jurisdiction of the courts of England and Wales.

By placing an order, you confirm that you have read, understood, and agreed to these terms and conditions. If you have any questions, please contact us before purchasing.